PRIVACY POLICY

Last Updated: November 23, 2024

1. Introduction

Syd Mead Incorporated ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.sydmead.com ("Website"). Please read this Privacy Policy carefully. By using the Website, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information, including but not limited to:

- Name

- Email address

- Mailing address

- Phone number

- Billing information

- Purchase history

2.2 Automatically Collected Information

When you visit the Website, we automatically collect certain information, including:

- IP address

- Browser type

- Device type

- Operating system

- Pages visited

- Time and date of visits

- Referring URLs

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

- Enhance your browsing experience

- Analyze website usage

- Personalize content

- Remember your preferences

You can modify your browser settings to decline cookies, but this may affect certain Website features.

3. How We Use Your Information

We use the collected information for the following purposes:

- Process your purchases and transactions

- Send marketing communications and newsletters

- Respond to your inquiries and customer service requests

- Improve our Website and services

- Analyze usage patterns and trends

- Protect against fraud and unauthorized access

- Comply with legal obligations

4. Information Sharing and Disclosure

4.1 We May Share Your Information With:

- Service providers who assist in our operations

- Payment processors for transaction processing

- Shipping partners for order fulfillment

- Marketing partners for email campaign management

- Legal authorities when required by law

4.2 We Do Not:

- Sell your personal information to third parties

- Share your information for others' marketing purposes without your consent

- Disclose more information than necessary to provide our services

5. Marketing Communications

5.1 Email Marketing

- We send marketing emails to users who have provided their email address

- Each marketing email includes an unsubscribe option

- We honor opt-out requests promptly

- We may send transactional emails related to purchases regardless of marketing preferences

5.2 Opt-Out Rights

You may opt out of marketing communications by:

- Clicking the unsubscribe link in our emails

- Contacting us directly

- Updating your communication preferences in your account

6. Data Security

We implement reasonable security measures to protect your information, including:

- Encryption of sensitive data

- Secure servers

- Regular security assessments

- Limited employee access to personal information

- Industry-standard security protocols

7. Children's Privacy

We do not knowingly collect or solicit information from anyone under 13 years of age. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

8. International Users

The Website is operated from the United States. If you access the Website from outside the United States, please be aware that information may be transferred to, stored, and processed in the United States.

9. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

- Access to your personal information

- Correction of inaccurate information

- Deletion of your information

- Restriction of processing

- Data portability

- Objection to processing

10. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA) and other state laws. Please contact us for more information about your California privacy rights.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any material changes by:

- Posting the new Privacy Policy on this page

- Updating the "Last Updated" date

- Sending an email notification to users where appropriate

12. Data Retention

We retain personal information for as long as necessary to:

- Fulfill the purposes outlined in this Privacy Policy

- Comply with legal obligations

- Resolve disputes

- Enforce our agreements

13. Contact Information

For questions or concerns about this Privacy Policy, please contact us at:

Syd Mead Incorporated

728 Burliegh Drive, Pasadena, California

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